Help / FAQ

Interactive therapy tools have been designed to work on a wide range of machines including phones, tablets, desktop computers, and laptops. However, because of varying screen sizes, not all tools will work on all devices. Each interactive therapy tool lists compatible device types.

If an interactive therapy tool is not working correctly, it may be due to your web browser being out of date. Web browsers are free, and they should be updated regularly for your own security on the internet.

If you've made sure your web browser is up-to-date, and you're still having issues, let us know. Email us at [email protected].

Much like a library, supporters may check out interactive therapy tools for others to use on their own devices. All your guests have to do is visit TherapistAid.com/activity, and enter a code that you provide.

Supporters can manage their checkouts on the Checked Out Tools page.

To check out a resource, simply click the "Check Out Tool" button when viewing the landing page of an interactive therapy tool. Send the 5-character code to your guest, along with a link to the code input page.

1. Instruct your guest to visit the code input page: TherapistAid.com/activity
2. Enter the 5-character code provided after checking out a tool, and click "Submit".

Each checkout code may only be shared with one person, and they may not be shared publicly (e.g. on a website or social media). Tool checkouts expire after 3 weeks or 50 uses, whichever comes first. You may check out a maximum of 20 tools at any time.

See the copyright section for more information about acceptable uses of our worksheets.

Our worksheets are PDF files, which can be opened with software such as Adobe Acrobat Reader or Foxit Reader. The software required to open PDF files is usually pre-installed on phones, tablets, and computers. However, if you find that you're unable to open our worksheets, choose one of the PDF readers below, and install it on your system.

Printing issues can be difficult to diagnose and fix because of the many combinations of computers, printers, and software. However, we've found a few fixes that will solve the issue for most users.

Prior to printing a worksheet, enable the "Print as image" setting in your print options (picture of the setting). You'll find this option in the settings menu that pops up immediately prior to printing a worksheet. The location and wording of this setting might vary, depending on your computer and printer setup.

If you're having trouble opening or printing our worksheets, the culprit is often an obscure bug in a particular PDF reader. We find that our worksheets work great with the latest version of Adobe Acrobat Reader, which is free to download and use.

Opening a fillable worksheet directly within an internet browser (e.g. Internet Explorer, Safari, Chrome, or Firefox) may prevent you from completing or saving these handouts. Instead, the file should be saved to your device and opened with a PDF reader.

We've compiled further instructions on this topic in a stand-alone help page, as you may need to share this information with a client. You will find further info here: https://www.therapistaid.com/fillable-worksheet-instructions

When a worksheet has been translated to another language, you'll see a new download link directly above the "Download Worksheet" button. To find worksheets of a particular language, visit our search page and search for your desired language, plus whatever topic you're interested in (e.g. "Spanish CBT worksheets").

We've made it as easy as possible to cancel your subscription as a supporting member of Therapist Aid. Members with an active subscription will see a "Cancel" menu item within their account settings. After cancelling, you will continue to have access to Therapist Aid's resources until your current billing period ends.

We offer special rates for organizations that would like to create accounts for 5 or more users. Please contact us at [email protected] with an estimated number of users to receive a quote and learn more.

You are welcome to switch between our monthly and annual plans at any time. Visit your account settings page, and click the "Subscription" menu item. Your new plan will begin at the end of your current billing period.

When you switch a subscription between the monthly or annual membership options, the change will go into effect on your next scheduled payment date. For example, if you have a monthly subscription and you upgrade to the annual option, you will be charged the annual rate (instead of the monthly rate), at the end of your current billing month.

We can only accept payments via credit or debit card at this time. We may add additional payment options in the future.

You can change or update the credit or debit card you are using for subscription payments by visiting your account settings page, and clicking the "Credit Card" menu item.

If you are not 100% satisfied with your purchase, we'll be happy to provide you with a refund within 7 days of your purchase. Email us at [email protected], or call 1-800-783-4861.

Let us start by saying: we hate spam as much as you do. We never share our users' email addresses, and we never send spam. On average, we send about one email per month, and it's almost always because we have new tools to share.

If you sign up for our newsletter, you'll be notified when we've added new tools to the site. We also like to share a little behind-the-scenes info about the creation of our tools, and some links to interesting mental health news, research, videos, and resources.

We think you'll like our newsletter! It's simple, and helpful. But we know people change their minds, so we make it easy to cancel.

Of course. At the bottom of every newsletter you receive, you'll notice an "unsubscribe" link. Or, click here and enter the email address you would like to unsubscribe.

Therapy Aid LLC is the owner of the original copyright-protected work on this website. Therapist Aid is willing to share on a limited basis some of the original copyright protected tools that we have developed. The tools created by Therapist Aid LLC that are accessible to the public can be printed, shared, or viewed during mental health or medical treatment, social work, or for purposes of education. However, our tools/resources may not be edited in any way, and they may not be redistributed or repackaged for commercial purposes.

These lists do not cover all possible accepted or prohibited uses. If you're uncertain about your desired use of our tools, or you would like to ask for an exception, contact us at [email protected].

Please take note that Therapy Aid LLC may pursue infringers of their copyrights under the US Copyright Act. The Act allows owners of copyrights to pursue actual damages and profits or statutory damages.

Therapist Aid's complete Terms and Conditions of Use can be found here.

Therapist Aid's complete Privacy Policy can be found here.

Therapist Aid's complete Cookie Policy can be found here.

Some content on Therapist Aid uses cutting-edge web technology. Unfortunately, this means that older computers might run into issues if they aren't kept up-to-date.

The good news is that it's easy and free to update your web browser. Oh, and it's super important. Using an old web browser puts you at a much greater risk of viruses, and other dangers on the internet.

Click on the button below to download the latest version of your web browser.

If you don't see your problem listed, or you have more questions, get in touch with us. You'll be talking with a real person—not one of those useless automated bots! Email us at [email protected].